Frequently Asked Questions
The file must contain your Check Number(s), Issue Date(s), Check Amount(s) and Payee Name.
Yes. Most accounting software will have an option to export a Check Positive Pay file in a format that is compatible with our Check Positive Pay System.
We require one of the following: Comma-Separated Values (CSV), Excel Spreadsheet (XLS/XLSX), Text File (TXT), or fixed position file with no header or trailer information. The file can be created using a text editing program or may be extracted from your accounting or bookkeeping software. You can also manually enter the check information if you do not have the software to create a Check Positive Pay File.
The deadline to submit your file is by 5:00 PM CST on the business day the check is issued.
If there is no file uploaded, and a check is presented for payment, we will notify you immediately regarding next steps. You then get to decide if you would like us to process that payment.
It is important that all outstanding checks are included in your Check Positive Pay file on the day the check is issued.
If a check is written after a file has been submitted, you can either upload an updated file or submit using manual entry on your online banking account. This option allows you to enter multiple checks without having to create and upload a new file.
Yes. You can designate additional authorized users on your online banking account with specific user permissions to enable them to use Check Positive Pay.
To sign up for Check Positive Pay or any of our Cash Management Services, please contact our Electronic Banking Department at 701-774-4140 or email us at ebanking@asbt.com.